🔹 Andrii Milinevskyi is an international professional in transformation, innovation, customer experience management, product and service design, and sales.
– Founder and CEO CXdesign: Strategy and Business Design
– Senior Director and Vice President Product at web3 IaaS startup Impossible Cloud.
– Having more than 20 years of executive work in telecom – Kyivstar, Beeline, Golden Telecom – Andrii in partnership founded the CX design agency, which helps large Ukrainian businesses to build success through effective client-centricity. The agency creates holistic customer experience management systems and builds excellent services and competitive products using design thinking methods.
– Andrii has led transformation, innovation, excellent customer experience, marketing, and sales at a large international telecom since 1997. From 2007-2010, he also managed a large telecom company: CEO of Golden Telecom and Beeline in Ukraine.
– From 2010-2016, as B2B Director and Chief Transformation Officer, Andriy managed the client-centric transformation of Kyivstar: the creation of the Customer Experience Management function and Big Data direction, reorganization of B2B Sales and Marketing, Call Center, design of Retail transformation, omnichannel program, implementation of digital.
– Andrii – MBA from Maastricht School of Management (Netherlands), design thinking practitioner, certified Partner and Sales Consultant of Miller Heiman Group, and Technology of Participation.
